EZ Pro User Manual
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Working with EZ Pro
Background: Connecting to a System
Opening and Closing EZ Pro Desktop Client
Configuring Secure Connections
Logging in to EZ Pro Cloud
Connecting to System from the Welcome Screen
Connecting to a Specific Server
Connecting to EZ Pro via Mobile Client
Opening EZ Pro Web Client
Connecting System to EZ Pro Cloud
Initial System Configuration
Launching EZ Pro in Compatibility Mode
Updating EZ Pro
Health Monitoring
Metrics
System Metrics
Server Metrics
Camera Metrics
Storage Metrics
Network Metrics
Alerts
EZ Pro User Interface
Maximizing the EZ Pro Display
Customizing Look and Feel of EZ Pro
Showing and Hiding Panels
Searching in EZ Pro
Navigation Panel
Resource Panel
Searching in the Resource Panel
Playback Panel
Notification Panel
Notifications Tab
Motion Tab
Bookmarks Tab
Events Tab
Objects Tab
Working with Multiple EZ Pro Windows
Getting Context Help
Keyboard Shortcuts
EZ Pro Licenses
Obtaining and Activating Licenses
Expired and Invalid License Keys
Main Menu
Configuring the Email Server
System-Wide Configurations
Configuring Server Settings
Background: Archive Distribution and Retention
Background: Archive Indexing
Background: Archive Backup
Reindexing Archives
Configuring Server and NAS Storage
Configuring Backup and Redundant Storage
Analyzing and Predicting Storage Usage
Monitoring Servers
Using a Server's Web Interface
Configuring Multi-Server Environment
Moving One Server to a Different System
Merging Systems
Backing up and Restoring the System Database
Deleting a Server
Detaching a Server
Configuring Failover
Configuring Routing in a Multi-Server Environment
Time Synchronization in a Multi-Server Environment
Device Management
Viewing Full Device List
Adding Devices
Automatic Device Discovery
Disabling Automatic Discovery
Adding Devices Manually
Adding RTSP, HTTP, or Multicast Streams as Cameras
Adding a Webcam or Raspberry Pi Camera
Diagnosing Offline Devices
Moving a Device to a Different Server
Deleting a Device
Setting Up Cameras and Devices
Obtaining Basic Device Information
Device Authentication
Renaming a Device
Setting Camera Orientation
Setting Camera Aspect Ratio
Applying Parameters to Multiple Devices
Image Controls
Image Enhancement
Configuring Dewarp and Pan, Tilt, and Zoom (PTZ)
Dewarping Fish-Eye Cameras
Controlling Pan, Tilt, and Zoom (PTZ)
Saving and Restoring PTZ Positions
Setting Up PTZ Tours
Configuring Audio on a Device
Setting Up a Virtual Camera
Setting Up an I/O Module
Setting Up an Analog Camera
Recording
Setting a Recording Schedule
Recording Modes
Setting Up Motion Detection
Configuring Minimum and Maximum Archive Storage
Copying a Recording Schedule
Advanced Device Settings
Configuring Device Using EZ Pro Client
Configuring Device Using Web Page
Resetting or Rebooting a Camera
Working With Expert Device Settings
Dual Stream Processing
Preventing EZ Pro from Changing Manufacturer Settings
Setting Camera Transport Protocol
Adjusting Average Bitrate
Forcing Motion Detection to a Specific Stream
Disabling Recording of a Specific Stream
Disabling a Secondary Stream
Assigning Logical ID
Analytics: Region of Interest (ROI)
Event Rules
Supported Events and Actions
Using the Event Rules List
Using the Event Rules Form
Selection Lists in Event Rules
Event Scheduling
Global Notifications
Viewing the Event Log
Tracked Events
Analytics Event
Archive Backup Finished (default)
Archive Integrity Check Failure (system)
Devices Disconnected (default)
Devices IP Conflict (default)
Email Address Not Set (system)
Email Not Set for Users (system)
Email Server Not Configured (system)
Error While Sending Email (system)
Generic Event (default)
Input Signal on Device
Licenses Not Configured (system)
License Issue (default)
Motion on Camera
Network Issue (default)
Plugin Diagnostic Event
Reindexing Archive Canceled (system)
Reindexing Archive Complete (system)
Remote Archive Synchronization (system)
Server Conflict (default)
Server Failure (default)
Server Started (default)
Soft Trigger
Storage Issue (default)
Storage Not Configured (system)
System in Safe Mode (system)
Time Synchronization Issue (system)
Available Actions
Bookmark
Device Output
Device Recording
Do HTTP Request
Execute PTZ Preset
Exit Fullscreen
Open Layout
Panic Recording
Play Sound
Repeat Sound
Send Email
Send Mobile Notification
Set to Fullscreen
Show Desktop Notification
Show on Alarm Layout
Show Text Overlay
Speak
Write to Log
Users and User Roles
Creating a New User
User Management
Predefined User Roles
Roles Management
Changing User Settings
Disabling or Enabling a User
Deleting a User
Adding Users from LDAP Server
Audit Trail of User Actions
Layout Management
Viewing Grid
Cell Spacing
Cell Aspect Ratio
Layout Resolution
Layout Tabs
Opening and Closing a Layout
Creating and Assigning Layouts
Configuring Layouts
Adding a Background to Layout
Saving Layouts
Locking Layouts
Deleting Layouts
Adding Items to Layout
Removing Items from Layout
Selecting Items in Layout
Moving and Rearranging Items
Resizing Items
Expanding Items to Fullscreen Mode
Zooming an Item or Layout
Rotating an Item
Creating a Zoom Window
Adding a Web Page as an Item
Video Wall Mode
Configuring a Video Wall Display
Switching to Video Wall Mode
Configuring Video Wall on Several Computers
Deleting a Video Wall or Elements
Controlling Video Wall Displays
Pushing Operator's Screen on Video Wall
Playback in EZ Pro
Setting Item Resolution
Setting Layout Resolution
Configuring Live Buffer Size
Double Buffering
Disabling Blur for Intel HD Graphics
Hardware Video Decoding
Navigating and Searching Video
Parts of the Timeline
Using the Timeline
Using Thumbnails
Synchronizing Playback
Using the Calendar
Performing Motion Smart Search
Preview Search
Viewing Archive from Deleted Cameras
Using Bookmarks
Creating Bookmarks Manually
Searching Bookmarks
Exporting Bookmarks
Deleting Bookmarks
Playing Local Video Files
Configuring Local Media Folders
Timeline Navigation for Local Files
Exporting Video
Single Camera Export
Multi-Video Export
Password Protected Exports
Rapid Review Export
Viewing Exported Video
Adding a User Watermark
Validating Exports
Audio in EZ Pro
Adjusting Volume
Using 2-Way Audio
Taking Screenshots
Tours
Showreels (Tour Cycle)
Screen Recording
Setting up Screen Recording
Performing Screen Recording
Contacting Support
Collecting Basic Information
Collecting Logs
Providing Remote Access
Sending Anonymous Usage and Crash Statistics