Working with EZ Pro > Opening and Closing EZ Pro Desktop Client

To open the latest version of EZ Pro Desktop Client

Click on the EZ Pro shortcut icon on your PC or mobile device interface to launch the Welcome Screen.

If for some reason you need to use an executable file, the applauncher.exe executable is recommended as it launches the newest installed version of the client. In addition, if another executable is used, it is possible that client restart will not work during auto-updates, and restart to compatibility mode and interface language changes may be disabled.

Note that if your client version has been auto-updated there may be other executable files in other folder locations than the following default initial installation locations.

Windows

•From desktop: click on the EZ Pro shortcut icon

•From Start Menu: go to Start > Programs > ioEZ INC. > EZ Pro

•From the installation folder: click on the executable file. The default location is C:\Program Files\ioEZ INC.\EZ Pro\Client\<VERSION>\EZ Pro Launcher.exe

On Windows only it is also possible to automatically launch EZ Pro when a computer starts up:

1.Go to Main Menu > Local Settings > General tab

2.Check Run Application when PC boots up

3.Click Apply to accept changes, OK to save changes and close the dialog, or Cancel to discard changes.

Linux

•Click on EZ Pro shortcut icon

•From the installation folder: /opt/ioezio/client/<VERSION>/bin/applauncher

MAC

•Use the EZ Pro shortcut icon located in Applications or Launchpad

•From the installation folder: /Applications/EZ Pro.app/Contents/MacOS/applauncher

IMPORTANT: In order to display video and graphics properly, it is important to have the most current video drivers installed. If current video drivers are not installed, a warning will display prompting you to update your installation.

Launching in Configuration Mode

The EZ Pro Client detects PC system configuration automatically. If the CPU and/or GPU are insufficient to render all graphics, the Client will launch in configuration mode. This mode restricts functionality as follows to limit CPU load and graphics usage:

•Only one video can be viewed at a time

•Notifications are disabled in the client

•Movement of interface elements is disabled

To close EZ Pro Desktop Client

•Click on the "X" button in the top right corner

•Go to Main Menu > Exit (Alt+F4)

Automatic Session Timeouts

You can set the Desktop and Web Clients to automatically close a user session after a specified amount of time. This option is off by default. To turn it on, open Main Menu > System Administration (Ctrl+Alt+A), check Limit session duration, enter a timeout length of up to 99, and select minutes or hours. All System user sessions will close automatically after the specified amount of time regardless of activity level or interaction status within the application. Re-authentication will be required at login.

Launching from command line interface

The Desktop Client can be launched with a command line parameter to define initial layout. This allows programming pop-up like behavior and API access. Multiple parameters may be included but the system address, credentials, and user layout open by default. Please contact Support to learn more about launching the Desktop Client from the command line interface.

Retained Settings

The following values are saved locally and restored when the Desktop Client is relaunched:

•Layouts and tabs opened in the main window

•Stream resolution of items on a layout

•Visibility and pin state of all side panels (Timeline, Resource Tree, Navigation panel, Notification panel)

•Current tab in the Notification panel